This policy is designed to give you a clear understanding of our shipping policies and procedures. Please read them carefully before placing an order at our store.

Shipping countries:
This shipping policy is valid for the countries: Netherlands and Belgium

Average delivery time of all our packages:

Latest order time 17:00  (GMT+01:00) Central European Standard Time (Amsterdam)

Order processing time 1-2  days, delivery on: Mon-Fri

Delivery time 4-6 working days, shipping on: Mon-Fri

We use the following shipping parties:

- DHL

 

Lost package / returned package?

In case a package is lost or not delivered due to logistic reason, we will always send a new package before proceeding with our refund and return policy.

Shipping Costs

Free shipping, we cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Please note : Like many other webshops, we are very busy and delays can occur. Please take this into account when placing your order. We will do our best to send your order as soon as possible.

Please contact us by email if you have any questions about when your order will be sent. Our service team will be happy to help you.

Questions? Contact us:

E-mail:  info@hoother.com
Contact form:  Click here Company name : Hoother

Customer service opening hours:
Monday to Friday from 08:00 to 18:00.
Saturday and Sunday: 10:00 to 16:00.

We will respond to your request within 24 hours.